Privacy Policy

TNA Provider respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit tnaprovider.com.au, contact us, request a quote, or otherwise interact with our business.

TNA Provider is an Australian construction, joinery and shopfitting business providing services for commercial and retail spaces.

If you have questions about this Privacy Policy or the way we handle personal information, contact us at:

We may collect personal information such as:

• your name
• company or business name
• email address
• phone number
• project location
• project type and scope details
• information you provide in enquiry forms, emails or calls
• website usage information such as IP address, browser type, device information, pages visited and referring website

We collect personal information directly from you when you:

• fill out a contact or quote request form
• email or call us
• submit project information
• interact with us through social media or other channels
• browse our website

We may also collect limited technical information automatically through cookies, analytics tools and similar technologies.

We may use your personal information to:

• respond to enquiries
• prepare estimates, proposals or quotations
• communicate about projects or requested services
• provide and manage our services
• improve our website, content and customer experience
• maintain internal records
• comply with legal and regulatory obligations
• send updates or marketing communications where permitted by law

Our website may use cookies and similar tools to understand how visitors use the site and to improve website performance.

These tools may collect information such as pages viewed, time on site, browser type, device type and general location data based on IP address.

You can usually manage cookie settings through your browser. Disabling cookies may affect how some parts of the website function.

We may disclose personal information to third parties where reasonably necessary for our operations, including:

• website hosting providers
• IT and technical support providers
• analytics providers
• marketing or communication platforms
• professional advisers such as accountants or lawyers
• contractors or consultants involved in a project, where relevant
• regulators, courts or government authorities where required by law

We do not sell personal information.

Some of our technology providers may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and to ensure personal information is handled appropriately.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we take care, we cannot guarantee absolute security.

You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete.

To make a request, contact us using the details listed in this policy.

If we send marketing communications, you can opt out at any time by using the unsubscribe link where available or by contacting us directly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external sites.

If you have a complaint about how we handle your personal information, contact us first and we will try to resolve it promptly.

We may update this Privacy Policy from time to time. Any updated version will be posted on this website with a revised effective date.